3. Flexible work environments
of financial companies expect to have a majority of employees work from home at least once a week6
New workstyles and employee expectations in the financial industry
Hybrid and remote work have evolved into a new norm and financial firms need comprehensive solutions that enable a globally-distributed workforce. And as the battle to retain talent continues, hybrid work can help financial institutions win by providing more employee autonomy and a better work life balance.
Whether it serves traders who need high-speed connectivity, quantitative analysts who need computing capacity, or retail branch workers who need responsive platforms that deliver insights for customers, financial institutions need to deliver reliable application access anywhere, on any device.
As hybrid and remote work become the new norm, firms need solutions to support collaboration and innovation beyond the physical workspace.
Deliver a better work experience
Citrix helps financial organizations provide flexible work options and secure anytime, anywhere access to business resources. From relationship managers and personal bankers to roaming branch staff and loan agents, Citrix helps employees access applications, information, and data from a single location without putting sensitive data at higher risk.
Citrix also helps speed up customer service, help desk, and call center response times with secure, high-performance, and reliable computing environments on laptops and desktop PCs. With Citrix, firms can adopt zero-trust best practices with modern application delivery and secure access technology, and ensure a consistent user experience with actionable network analytics. Citrix solutions:
- Help attract and engage skilled staff with flexible work options and secure access
- Enable employees to use BYOD and COPE devices without compromising sensitive client or personal information
- Provide single sign-on (SSO) access for zero-trust best practices
- Ensure a high-quality user experience on any network (including highlatency networks) and helps IT teams quickly detect, diagnose, and remediate performance issues
External data access and management
Most financial organizations use external entities like vendors, contractors, and consultants for additional support. However, using external resources comes with its own set of challenges, including ensuring the privacy of sensitive customer data and security of corporate information, managing and monitoring external access, and establishing secure connections between bank infrastructure and third parties. Not to mention the need for IT staff who are well-versed in both software systems and cybersecurity to make these connections happen.
With Citrix, organizations can provide least privilege access to third parties, the same as full time employees, or with restrictions on what applications and data third-party users have access to. Preselected groups of resources can also be delivered to third parties based on group memberships, so those users can be onboarded and offboarded easily without furthering risk of them accessing off-limits resources. Citrix also does not require corporate-owned devices, so third parties can bring their own devices and still securely access corporate resources, without the need to put any corporate data on the endpoint device.
Increase business agility
With Citrix, financial services organizations can open new locations more quickly, consolidate branches, rapidly launch new product or service offerings, and deliver new digital experiences to customers. Citrix solutions also aid in the acceleration of time to value for corporate events such as mergers, acquisitions, and divestitures. App and desktop virtualization solutions help provision and manage employee resources more easily, adapt readily to changing needs, and simplify IT operations.
Citrix also enables new customer and employee rollouts more quickly, such as using tablets to get branch agents out from behind the counter to serve customers or enabling remote employees to securely use any device anywhere. Hybrid cloud deployments provide a fast, flexible model for applications and services to:
- Combine and manage on-premises systems with cloud environments, SaaS, and VDI
- Streamline the rollout of new products and better user experiences
- Incorporate cloud resources to match organizational strategy and requirements
- Adapt and scale easily to meet changing business needs while keeping IT management simple and cost-efficient
- Accelerate the value of M&A, new locations, and branch consolidation by allowing IT to deliver applications and data anywhere, on any device, without the need to integrate legacy systems
© 2024. Cloud Software Group, Inc. All rights reserved. Citrix and the Citrix logo are trademarks or registered trademarks of Cloud Software Group, Inc. or its subsidiaries in the United States and/or other countries. All other product and company names and marks in this document are the property of their respective owners and mentioned for identification purposes only.
Cookie Preferences